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VideoToLive iOS App FAQ

Updated: Apr 24, 2023

Here are some frequently asked questions.

I don't hear any sound when I put the Live Photo on the Lock Screen! What gives? Is there anything I can do?

No, that's because iOS doesn't support sound for Live Photos on the Lock Screen.

The app kicks me out when I tap on the 'Convert' button. Can you help?

What you can do is make a copy of the video that you are having this issue by screen recording it and use that video to make a Live Photo. I haven't been able to reproduce the crashes some users are experiencing but I hope to figure out the cause soon.

I can't close the ad! There is no 'Close' button.

Unfortunately, ads are out of my control and once in awhile a full screen ad without a close button will appear but it will go away in a day or two. You can also pay once to remove the ads forever if this bothers you.

I don't see an option to set the Live Photo for the Lock Screen.

Unfortunately, not all iOS devices support live wallpaper. Only the iPhone 6s and later models support live wallpapers. I believe also the iPhone SE models don't support it either. This means iPad and iPods don't support it either.

These are the questions I get asked all the time. Thanks for using VideoToLive iOS app! Download the latest version in the app store if you haven't already or haven't tried yet. 🥳

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